Privacy policy

Privacy Policy Aria's Favourite · Last updated: 23 March 2026

Aria's Favourite operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Our store is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from ariasfavourite.com, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using our Services, you confirm that you have read and understood how we handle your information as described below.

1. Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

  • Contact details — name, email address, phone number, billing and shipping address.
  • Payment information — card details and transaction data, processed securely via Shopify Payments.
  • Account information — username, password, and any preferences or settings you save.
  • Order and transaction history — items viewed, added to cart, purchased, returned, or exchanged.
  • Communications — any messages you send us, including customer support enquiries.
  • Device and usage data — IP address, browser type, and pages visited, collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders, including arranging shipping and handling returns or exchanges.
  • Manage your account and send order confirmations, shipping updates, and other service-related communications.
  • Personalise your shopping experience and recommend products based on your browsing and purchase history.
  • Send marketing emails and promotional offers — you can opt out at any time using the unsubscribe link in any email.
  • Detect and prevent fraud, and keep our store and your account secure.
  • Comply with legal obligations and respond to lawful requests from authorities.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only in the following circumstances:

  • Shopify — our e-commerce platform, which processes and stores data on our behalf. See Shopify's Consumer Privacy Policy at privacy.shopify.com.
  • Payment processors — to securely handle your transactions.
  • Shipping and fulfilment providers — to deliver your orders.
  • Marketing and advertising partners — to show you relevant ads on other platforms based on your activity with us. You may opt out of this where required by law.
  • Legal and regulatory authorities — where required by applicable law or to protect our rights.
  • Business transfers — in the event of a merger or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking

We use cookies and similar tracking technologies to operate our store, remember your preferences, and serve relevant advertising. You can control cookie settings through your browser, though disabling certain cookies may affect your ability to use parts of our site.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services, maintain your account, comply with legal obligations, and resolve any disputes. When information is no longer needed, we delete or anonymise it.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Receive a copy of your data in a portable format.
  • Object to or restrict certain types of processing.
  • Withdraw consent to marketing communications at any time.

If you are based in the UK or European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at hello@ariasfavourite.com. We may need to verify your identity before processing your request.

7. International Transfers

As our store is powered by Shopify, your information may be transferred to and processed in countries outside the UK or European Economic Area. Where this occurs, we rely on recognised transfer mechanisms such as the UK International Data Transfer Agreement or the European Commission's Standard Contractual Clauses.

8. Children's Privacy

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

9. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, so we recommend keeping your account credentials private and using a secure connection when shopping online.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page and notify you where required by law.

11. Contact Us

If you have any questions or requests relating to this Privacy Policy, please get in touch:

Email: hello@ariasfavourite.com

We aim to respond to all enquiries within 1 business day.